554 Customer Reviews of Verified Purchase

There are 12 customer reviews with 1 Star's

1 Star By Rushikesh on Jun 6, 2018 , RID: 063-1

I placed the order only because it had SMD thermistor which is clearly mentioned in the Features - “Pads for SMD thermistor 1206”. But I received the heat bed without thermistor. I was misinformed as a customer. If it can happen for this item, it can for any other as well, I did not get what was shown to me as a product. I can upload the photos of what I received, but there is no option for it. Sad experience as a new customer. One star only because it wont let me post without a star rating.

Sorry, for the mistake in the spec documentation. Our support team will contact you.


1 Star By Abdul on Jul 7, 2017 , RID: 132-1

I ordered two M8 rods. Both the rod i received are bent. What should i do….cant use them like this…….

MS rods bend easily, you can straighten them if it is a minor bend, else get in touch with support team to return/replace the product


1 Star By Shivam K. on Jun 6, 2017 , RID: 107-1

A. I was sent screws not bolts. B. The screws were in inches category not metric. C. The dia of the screw was not more than 2.25mm. I asked for 2.5mm

M2.5 will not have dia of 2.5mm, you need to under stand the standard, refer this link: http://www.atlrod.com/metric-hex-bolt-dimensions/


1 Star By Jagdish r. on Feb 2, 2017 , RID: 041-1

very higher courier charges


1 Star By Keyur p. on Feb 2, 2017 , RID: 026-1

The rods were bent when it was delivered.

MS rods bend easily, you can straighten them if it is a minor bend, else get in touch with support team to return/replace the product


1 Star By Hitesh R. on Dec 12, 2016 , RID: 230-1

I have Paid for Courier Charges for Faster delivery! and received via Post with late Delivery!!

The courier are selectable by you during checkout, we only support India post normal parcel and India post Speed post


1 Star By Pushkar S. on Oct 10, 2016 , RID: 189-1

Threaded Rod was bent when i received it. Would not be able to use it.

Due to very small diameter 5mm threaded rods will be curved, and not as straight as 8 or 10 mm threaded, but the rods should be still usable. Contact support for help


1 Star By Mohamed R. on Aug 8, 2016 , RID: 117-1

i feel very expensive and the courier is very expensive to since my place is just 15km far from shop and they charged very excess

Due to very small diameter 5mm threaded rods will be curved, and not as straight as 8 or 10 mm threaded, but the rods should be still usable. Contact support for help


1 Star By Ashwin P. on Aug 8, 2016 , RID: 114-1

It does not fit in the Raspberry Pi mounting holes.

For use with Pi you need M2 spacer, M3 wont be usable


1 Star By Mohamed R. on Aug 8, 2016 , RID: 111-1

i feel the components price are very very expensive and shipping price is too high as the delivery place is just 12km from the warehouse


1 Star By Afzal P. on Feb 2, 2016 , RID: 033-1

Dear DIY-India, i have bought items from your website in the past and they have been of excellent quality, the Chilly Hotend however has disappointed me, i can barely print a layer in PLA and it clogs, i have had a terrible experience, since my 30 days are not yet over, i want to apply for a replacement, i am willing to return the product in the condition it was delivered, I will also be sending a mail to you (enclosing pictures of the 1st layer printed), i hope that the replacement you send will work as well as you claim it to

All metal hotend needs some expertise. No problem contact our support team to return the product


1 Star By Kali y. on Nov 11, 2014 , RID: 014-1

5mm rods are bended.. Not satisfied..

Due to very small diameter 5mm threaded rods will be curved, and not as straight as 8 or 10 mm threaded, but the rods should be still usable. Contact support for help