Shipping

Logistics

  • Order Dispatching Days: We ship all working days
  • Working days we mean here Sunday, public holidays, regional holidays.
  • Orders placed after 4.00 PM will be considered as oder of next working day
  • We ship order First in First Out Order
  • Time to delivery: We do not guarantee for time of delivery
  • Time to dispatch: Normally in stock items are dispatched within 1-2 working days.
  • Some products may have special lead time, So kindly go through the products information page before you place order.
  • Time to dispatch does not include the time to deliver to you (Time to delivery) by logistics service provider.
  • To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only
  • We will ship products via the shipping mode you select during ordering
  • We only ship via India Posts parcel service.

Parcel is damaged during shipment

Entire parcel is damaged during shipment

  • If the parcel is damaged during shipment or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person and contact customer care mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost.

Partial Product damaged during shipment

  • Please email Customer Service right away.
  • Include a description of the damages, and pictures if at all possible. This information is very helpful to us in assessing how we package our orders and helps prevent similar problems in the future.
  • We’ll get replacements for the damaged goods out to you right away.

General Terms

Serviceable locations

  • We only ship to Indian subcontinent
  • As long as your pincode is serviceable by any of logistics service provider we will ship to you

Shipping Charge

  • The shipping charge is specified separately for every product.
  • For multiple products ordered the software adds up the total of all individual shipping charges. Thus, a customer who orders three products is charged the total of all individual delivery charges associated with each product.
  • Volumetric price will be applied when shipment weight is less but the size is big. (Example a cotton pillow may weight less, it occupies more space in the container)

Shipping Address

  • Customer/Buyer is responsible for giving correct address.

Approximate Time to Delivery

We do not guarantee for time to delivery, but based on our experince here are the ETA

Shiping Mode ETA
Normal Parcel 10-20 Working days
Speed Post 7-10 Working days

Important Notice

  • For North Indian states the delivery time is 20-40 days

  • Speed post are only faster for other states (Outside Tamil Nadu)

  • Within Tamil Nadu State both Speed Post and Normal Parcel time are delivered in same speed

If there are any questions regarding this policy you may contact us, see contact us page

FAQ / Frequently Asked Questions

Tracking Number Not working

The tacking number will start working after the parcel starts from Chennai Hub. Also the tracking details are updated on working days/working hours, not on weekend or holidays.

Through which shipping service/company do you ship product ?

At present, We only ship via India Post.

Why don’t you ship by private courier company ?

We don’t ship by private for below reason

  • Very small pin code are only shippable
  • Very costly, only very few customers are selecting private courier company
  • Private companies have large minimum order per day

I am ready to pay extra, can you ship via 3rd party courier ?

NO. It take dedicated errort and more time for just one order, so we don’t

I need the product urgently, can you ship ASAP.

NO. If you are very urgent need of some component, please do not place order here.