- Order Dispatching Days: We ship all working days
- Working days we mean here except Sunday, public holidays, regional holidays.
- Orders placed after 4.00 PM will be considered as oder of next working day
- We ship order First in First Out Order
- Time to delivery: We do not guarantee for time of delivery
- Time to dispatch: Normally in stock items are dispatched within 0-2 working days.
- Some products may have special lead time, So kindly go through the products information page before you place order.
- Time to dispatch does not include the time to deliver to you (Time to delivery) by logistics service provider.
- To ensure that your order reaches you in good condition, in the shortest span of time, we ship via reputed courier services with tracking.
- We will ship products via the shipping mode you select during ordering
Parcel is damaged during shipment
Entire parcel is damaged during shipment
- If the parcel is damaged during shipment or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person and contact customer care mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost.
Partial Product damaged during shipment
- Please email Customer Service right away.
- Follow the steps as per Warranty Policy
- We only ship to Indian subcontinent
- As long as your pincode is serviceable by any of logistics service provider we will ship to you
- The shipping charge is specified separately for every product.
- For multiple products ordered the software adds up the total of all individual shipping charges. Thus, a customer who orders three products is charged the total of all individual delivery charges associated with each product.
- Volumetric price will be applied when shipment weight is less but the size is big. (Example a cotton pillow may weight less, it occupies more space in the container)
- Customer/Buyer is responsible for giving correct address.
Approximate Time to Delivery
We do not guarantee for time to delivery, but based on our experience here are the ETA
|Normal Parcel||2-4 Weeks|
|Speed Post||2-15 Working days|
For North Indian states the delivery time is 20-40 days
Speed post are only faster for other states (Outside Tamil Nadu)
Within Tamil Nadu State both Speed Post and Normal Parcel time are delivered in same speed
If there are any questions regarding this policy you may contact us, see contact us page
FAQ / Frequently Asked Questions
Tracking Number Not working
The tacking number will start working after the parcel starts from Chennai Hub. Also the tracking details are updated on working days/working hours, not on weekend or holidays.
Through which shipping service/company do you ship product ?
At present, We only ship via India Post.
Why don’t you ship by private courier company ?
We don’t ship by private for below reason
- Very small pin code are only shippable
- Very costly, only very few customers are selecting private courier company
- Private companies have large minimum order per day
I am ready to pay extra, can you ship via 3rd party courier ?
NO. It take dedicated effort and more time for just one order, so we don’t
I need the product urgently, can you ship ASAP.
NO. If you are very urgent need of some component, please do not place order here.