Refund

Only those products which are returned from the customers as per the acceptable RETURN POLICY and for which the replacement is not possible will be eligible for refunds

Refund Mode

  • No cash/cheque refunds will be done
  • Refunds are issued based on the payment method used at the time of purchase
  • The refunds are done electronically (as credit to the relevant credit/debit card account used for the transaction)
  • For Bank wire/Net banking payments buyer has to share the bank details to DIY-India/aSensar Team for refund processing
  • The bank or payment gateway may apply fee or transaction charges, Buyer has to bear any transaction charges that occur during refund processing

Refund Time

  • We offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Customers card/bank accounts. This is on account of the multiplicity of organizations involved in processing of online transactions, the problems with Internet infrastructure currently available and working days/holidays of financial institutions.

Charge-back

  • No Refund on Charge-back :If you paid by credit/ debit card, and the issuing bank has initiated a charge-back, you are not eligible for return/refund.

If there are any questions regarding this policy you may contact us, see contact us page