FAQ

Here are the some of the questions that are asked by our customers

Do DIY-India operate its own logistics ?

NO, We rely on 3rd party (like India Post, Delhivery).

Can you ship via other logistics/courier service, I am ready to pay extra ?

Due to COVID-19 we ship only via Delhivery.

What is the difference between Speed Post and Normal Parcel ?

Both are offered by India post, where in Normal mode the shipment are transported via road/train, for Speed post the shipments may also sent via air (only if possible). You can know more on India post website

What is the Time to delivery the product ?

We do NOT guarantee time of delivery, But we only assure Time to dispatch: Normally in stock items are dispatched within 1-2 working days. There may be a delay in pickup by Logistics service.

I need the product urgently, can you deliver ASAP ?

NO, If you are very urgent need of some component, please do not place order here.

Can you sell without GST / Tax ?

NO, We cannot.

Can you customize a product? (eg: cut to my requirement)

NO, We do not.

Why Shipping charge is high?

The shipping charge we collect include packing, transport and shipping charge collected by shipping company. We believe proper packing and handling is a must for the products to reach you safely.